Data protection1. General InformationData processing is carried out on our website (phaenomena-intelligenz.de) and within the framework of service contracts.
We collect, process and use personal data that are provided while using our website. We also process personal data that are provided to us via email. In doing so, we observe the legal provisions of the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG), and other data protection regulations.
An overview of how your personal data are processed and of what rights you are entitled to under the data protection law is accessible at any time.
2. Name and address of the person responsible for data processingThe operator of this website and the entity responsible for data processing is:
PHÄNOMENA INTELLIGENZ GmbH
Address: Großstraße 23, 12459 Berlin, Germany
Registration in the Commercial Register
Registration court: Charlottenburg District Court
Registration number: HRB 259227 B
Tax number: 37/470/51466
USt-ID-Nr.: DE365406889
Website:
phaenomena-intelligenz.de 3. What sources and data do we use?We process personal data, collected via our website and within the framework of service contracts. We also process personal data if provided via an email or through a feedback form. Furthermore, we process personal data that we have lawfully collected, and therefore we are allowed to process, through publicly accessible sources (e.g., debtor lists, commercial and association registers, transparency registers).
Relevant personal data include, in particular, your name, your address, your telephone number, your e-mail address; and, if applicable, your credit card details, your account details, your fax address, your date of birth, as well as any other data which are either required to process your request or are necessary for the contractual provision of our services.
4. For what purposes do we process your data?We process personal data to identify you, to provide you with the services you requested and to answer your questions. We also process personal data to communicate with you and for billing purposes. In addition, we process your data to settle any liability claims you may have against us and to assert any claims against you.
5. On what legal basis do we process your data?A. Data processing to fulfil contractual obligations
Your personal data will be processed in order to provide the agreed-upon services, and to carry out any requested pre-contractual measures. The legal basis for this processing is Article 6 Paragraph 1 Subparagraph 1 Letter b GDPR.
B. Data processing to protect legitimate interests
We also process your personal data to protect our legitimate interests or those of third parties. This may be necessary in particular:
- to advertise our own services
- to assert legal claims and defend during legal disputes
- to ensure our IT security and IT operations.
The legal basis for this processing is Article 6 Paragraph 1 Subparagraph 1 Letter f GDPR.
- Data processing based on your consent
Any received consent to the processing of your personal data for specific purposes, justifies processing of collected personal data for such purposes. Consent can be revoked at any time. Please note that the revocation will only affect future proceedings: processes that took place before the revocation are not affected by this.
The legal basis for this processing is Article 6 Paragraph 1 Subparagraph 1 Letter a GDPR.
- Data processing based on legal requirements
If we are subject to various legal and regulatory obligations, we should process your personal data for the purposes of these obligations.
The legal basis for this processing is Article 6 Paragraph 1 Subparagraph 1 Letter c GDPR.
6. Who receives your data?Receivers of your data are our employees, who, on necessity, will process them. In addition, contract processors in accordance with Art. 28 GDPR may receive your data as part of a service provider function, such as IT and communications service providers, DATEV eG, translators and proofreaders, research and other service providers, credit card providers and/or other financial service providers.
To operate this website, we use hosting services from Hetzner Online GmbH (www.hetzner.com). This company may have access to your personal information, including the cookies you share. Please read that company's privacy policy, which can be found here: https://www.hetzner.com/de/legal/privacy-policy/.
Your personal data will be transferred to third parties if this is necessary for the implementation of the contractual relationship, in accordance with Article 6 Paragraph 1 Subparagraph 1 Letter b GDPR.
In addition, we may transmit your personal data to authorities to fulfill legal reporting obligations (e.g. tax authorities).
Сontractual obligations of confidentiality remain unaffected. Unless otherwise provided by law, data that is subject to confidentiality will be passed on only if you have previously released us from your obligation of confidentiality.
7. How long do we store your data?Personal data collected as part of the services will only be processed for as long as it is necessary to fulfill our contractual or legal obligations. The length of time we store your data depends on the category of data stored; usually, the storage period is between 6 and 10 years.
Taking into account our own interest and the statute of limitations, Section 199 Paragraph 3 of the German Civil Code (BGB), service-related data are stored for a period of 10 years, starting with the end of the year in which the related service is terminated.
If the data are no longer required to fulfill any contractual or legal obligation, they will be deleted, unless we are legally obliged to continue processing it.
8. Will your data be transferred to a third country or to an international organization?Data will only be transferred to countries outside the EU or the EEA (the so-called third countries) if this is needed to carry out the requested services or it is required by law; or if you have given us your specific consent; or as part of permissible order processing. If service providers located in a third country are to be used, such service providers are obliged to comply with the European data protection level, in addition to written instructions by agreeing on the EU standard GDPR contractual clauses..
9. Provisions concerning the website and the creation of log filesFor technical reasons, each time your browser accesses our website, the following data, transmitted by your browser, are automatically saved:
- browser type and browser version used;
- operating system used;
- the immediately previously visited website (referrer URL)
- your IP address
- date and time of your visit.
Our system stores your personal data in log files. These data are not stored together with your other personal data.
The legal basis for the temporary processing of the data and log files is Article 6 Paragraph 1 Subparagraph 1 Letter f GDPR.
The temporary processing of your IP address by our system is necessary to enable the website to be visualized on your device. We also use your personal data to optimize our website and ensure the security of our IT systems. Your data will not be processed for marketing purposes. This also results in our legitimate interest in data processing.
The aforementioned personal data are deleted as soon as they are no longer required to achieve the purpose of processing. This is the case when processing data is used to allow the website to be visualized, and you end the relative navigation.
There is no possibility of objecting to processing data in this way, as the processing of the data is absolutely necessary for the website to be provided.
In accordance with the General Data Protection Regulation (GDPR), we would like to point out that your personal data will be processed with the utmost care and in compliance with applicable data protection laws. Your data will only be collected for specified, explicit and legitimate purposes and will not be kept longer than necessary. You have the right to information, correction, deletion, restriction of processing, and data portability. You also have the right to object to the processing of your personal data at any time. For more information about the processing of your data and your rights under the GDPR, please contact us.